No one argues with the QA part of Platinum.  It's the UI standards part that go a 
little far make us double over in pain.  Like I said early.  Our app passed the memory 
leak, 1 million gremlins on 4 roms versions, and beaming only to be rejected for the 
lack of menu shortcuts on all of our menu items.  We did finally pass after an retest 
of all of the above (at an additional cost and a two week delay)

Now we are about to submit our latest version and now we have more menu items that A-Z 
and 0-9.

-----Original Message-----
From:   Bob Ebert [SMTP:[EMAIL PROTECTED]]
Sent:   Monday, February 14, 2000 11:18 AM
To:     Palm Developer Forum
Cc:     Palm Developer Forum
Subject:        Re: Platinum Certification Too Stringent (was "Re: Menu shortcut  
dilemma")

At 10:14 PM +0100 13-02-00, Christopher Hunt wrote:
>On the customer note: Palm's endorsement is not so much for your customer,
>but more for Palm and other corporations to see that you're a serious player.
>If you approach a corporation and they see that you're part of Palm's family
>then they may get the 'warm and fuzzies'!


It's both for Palm, for Palm's customers (your potential customers), and
for you.

Palm:  When we did the Palm OS 3.5 release, we tested all the platinum apps
for compatibility.  The thinking is, if they're platinum they must be doing
it right, or at least will have let us know when they didn't do it right.
So, if they're doing it right and it's broken, then it must be our problem!

Customers:  Platinum status is our blessing that you're doing it right.
That's useful.

You: Yes, getting to Platinum is hard!  A good chunk of our own engineering
time is spent fixing really nasty hard to track down bugs that users will
probably never see, but which show up in gremlins before we reach 1 million
events.  But the result is a much better application, which never crashes
and which never loses data... which means fewer maintenance releases.

So bear with it. You can exercise your apps yourself and make sure they'll
pass Platinum testing when submitted.  This will be the bulk of the work.
The actual Platinum certification should really be more of a formality.
That's why the criteria are published: so you can get your apps in shape
before making the request!

                                --Bob



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