I'm trying to help a Life Balance customer who is using Exchange ActiveSync to wirelessly sync his TX calendar to work. When the customer uses both the EAS conduit and our Life Balance conduit at the same time, the EAS conduit goes into a very slow mode (12-14 minutes in his case) where it seems to re-copy the entire Exchange calendar database to the TX. If the Life Balance conduit is disabled, EAS behaves normally. I'm trying to understand what the Life Balance conduit might be doing that would trigger this behavior in EAS.

Our conduit syncs both to our four Life Balance databases, and to the built-in calendar database. For the calendar database, we do not rely on dirty bits, since we know that these are used by the calendar conduit. Instead, we use CRCs in our own database to identify modified records. Any records that our conduit modifies in the calendar database are marked dirty, just as if the user had modified them manually.

This scheme has been working fine for years, and has been compatible with the Date Book and Calendar conduits, PocketMirror, IntelliSync, Apple's iSync conduit, and the Mark/Space event conduit. Why is it causing trouble with Exchange ActiveSync, and what can we do about it?

(Sorry for not posting this to conduit-dev, but this forum seems much more active.)

--Stuart A. Malone
 Llamagraphics, Inc.
 http://www.llamagraphics.com/


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