> Subject: Re: Finding Developers > From: Tom Zerucha <[EMAIL PROTECTED]> > Date: Mon, 28 Aug 2000 13:17:53 -0400 > > And you assume paying will get answers. I have two questions > outstanding which have gone longer than 6 weeks. You aren't alone. > I can see that palm is getting a lot of newbies asking "how do I > install Codewarrior", but a question like the above which concerns a > critical design issue where their documentation has the error should > be of higher priority. You'd think so, wouldn't you? The problem I am waiting to hear about regards the currently broken libPalmOSGlue.a file, which I would think would affect a lot of people. > If they don't want to answer these questions, fine, but then they > should at least acknowledge it with a "Go away, we're too busy to > bother with you - incident closed" type message. Or have an > acknowledgement that my question is in the queue and they simply > haven't gotten to me yet. I couldn't agree more. I've posted to this forum, sent email (with a very specific subject line) to devsupp, and even emailed specific palm employees who read this forum. I've gotten no response at all. I'm out of ideas on what else I can try. > But Palm sends no communication except for the robot "this is your > incident number". Maybe when they get to it, maybe never. That is > the most irritating part. I've replied (after a month) asking if my > question is still active and don't even receive acknowledgments to > that. Exactly. I really don't know what to tell my client.... Tom -- For information on using the Palm Developer Forums, or to unsubscribe, please see http://www.palmos.com/dev/tech/support/forums/
