>    The other part of the equation is this:   Is it even anything I should
>be worried about?  I mean, the average customer isn't going to surf around
>for hours to find a specific palm application for free, especially when it
>only costs $8.00, is he?  I'm thinking that the kind of person who would do
>that, would probably not pay for it no matter how low the cost was.

It seems to me the problem is not people surfing around to "underground" 
ftp sites, I'm more worried about the fact that our software gets posted 
to perfectly legitimate sites without our knowledge, and has even found 
its way onto various CDs distributed with books and such. Most of the 
time the latter is with our knowledge and permission, but it has occured 
without either as well. Now what would happen if the full version of the 
software ended up in such a place, either on a perfectly legitimate site 
or on some CD? The kind of user now using the software wouldn't be some 
hacker out to get something for nothing and who probably wouldn't have 
bought the software anyway; instead, they will be a perfectly normal, 
honest person who has now been misled into thinking this software is 
freeware.

On the other hand, there IS most assuredly a cost in administering serial 
number schemes, so one is left with the eternal balancing question - does 
it cost more to administer a serial number scheme than one would lose by 
having no serial numbers? Until now our answer has been to stick with 
serial numbers, but I admit it is not necessarily a clear-cut decision.

Steve Patt
President, Stevens Creek Software
  http://www.stevenscreek.com/palm
  Best PQA ("ePQA"), PalmSource 99
  Best Application ("PizzaScan"), Palm Developer's Conference 1998
  First printing software for the Palm - September, 1997

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