We just ran into the same process. I'm not up on all of the technical
issues (I work on the Palm side, not on the installation process), but I
was just briefed on this problem...

My understanding is that Windows imposes limits on how/what processes
can be instantiated during uninstall. Our particular combination of a VB
conduit using the latest version of InstallShield does not work on
Windows 2000. We've consulted with InstallShield quite a bit and
concluded that there is no know solution other than to write a C++
conduit or notify users to restart HotSync Manager on their own.

Oddly, this was not a problem with the last version of InstallShield,
apparently because they managed processes differently then. Also, I'm
not sure if this is a problem with different installation programs
and/or OS's.

Cheers,
Mark Cameron
Techneos Systems


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Scott
Thibault
Sent: Thursday, March 13, 2003 7:21 AM
To: Palm Developer Forum
Subject: Uninstalling conduit hangs Control Panel


Hello,

Whenever I uninstall a conduit with the Palm Conduit Installer, the
Control
Panel hangs after the uninstall  and it can't be closed.  Anyone
experience
this problem before?

If I go and close HotSync afterwards, it seems to be OK again ... hmm,
the
light is comming on ... Perhaps the Control Panel is seeing HotSync as a
child process of the uninstaller because it is stopped and relaunched
the
the Palm Conduit Installer, and is still waiting for it to finish.  Any
ideas?

Thanks,
--Scott Thibault
AcroDesign Technologies




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