How are they suppose to figure out that PalmSource screwed up and disabled their account?
I understand the ramifications of this. We will find a way to restore the accounts; we still have all the data from the old system, however no one is around right now to do anything with this.
If you ask me, PalmSource should just restore the old accounts database and stop this silliness of investigating why their logic of figuring out which account is "bogus" is so horribly broken.
I would love to be able to do that. However, the staff that needs to fix this is out on vacation right now, and I don't have the access myself to do that, and I'm also 3000 miles from the PalmSource office.
We will have a very through review of this once everyone has returned. In the meantime, while I've not done anything with reports over the weekend, I'm collecting them now and will be logging in with my manager account and looking for trends myself.
-- Ben Combee, Technical Lead, Developer Services, PalmSource, Inc. "Combee on Palm OS" weblog: http://palmos.combee.net/ Developer Forum Archives: http://news.palmos.com/read/all_forums/
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