On Thu, Jan 20, 2005 at 12:31:46PM -0800, David Fedor wrote:
> >It's too bad that palmOne/PalmSource don't seem to understand themselves
> >that users may be running a third-party launcher.
> 
> Huh?  I just said that they might not be running the built-in one.
> And I'm from PalmSource obviously.

I did not mean to imply that *everyone* at PalmSource was missing that
point, but obviously, some people at Palm were missing it at some point
in the past. Maybe palmOne got that programmer. Anyway, if I offended
you, I apologize.

> Sounds like a bug, but a fairly rare one: how many users go through
> setup AFTER they've done a HotSync operation to install a new
> launcher?  

According to our customers, lots. Enough that they originally contracted
us to re-implement the Setup program for the m515 to do the right thing
(and it was very nice, with an animated color palm and everything :-). 
They gave up on that approach because we couldn't keep up with all
the device releases with slightly different setup stuff. 

> (And does that bug still exist on 6.x?)  I have never heard of that
> bug and I doubt that Setup has changed much in the last few years.  If
> you file it through our bug reporting webpage that'd be great.

I don't know if it exists on 6.x because I haven't installed a 3rd party
launcher on 6.x (ours is not ported there yet), and without a 3rd-party
launcher running, it's hard to tell if Setup/Welcome is getting to the
launcher the right way or the wrong way. The T5 doesn't have a setup
program. All other devices from the T3 down do, and they all do the
wrong thing.

> Have you reported the T5-specific bugs to palmOne?  Since that isn't
> our code I can't speak to those issues.

We reported it. Their response was that we could set that hard key pref
ourselves when our launcher runs, but of course that a) doesn't prevent
the user from going back to the wrong thing by running prefs, and b)
doesn't address the Favorites bug at all.

-- 
Dave Carrigan
Seattle, WA, USA
[EMAIL PROTECTED] | http://www.rudedog.org/ | ICQ:161669680
UNIX-Apache-Perl-Linux-Firewalls-LDAP-C-C++-DNS-PalmOS-PostgreSQL-MySQL

Dave is currently listening to Bob Dylan - Hurricane (Desire)

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