We had a user who was experiencing sporadic problems with our software on a
Tungsten E.  When we attempted to recreate the problem on the emulator or a
simulator or an actual device, we had no luck at all.  After searching
through multiple pda user forums, I determined that there are occasionally
problems with running third-party software on the Tungsten E.  The only
solution to the problem is to have the user return the device to PalmOne.

Bill

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Ralph Curtis
Sent: Tuesday, March 22, 2005 6:19 PM
To: Palm Developer Forum
Subject: Tungsten E crash

We have a customer who reports that he encountered the following
problem with our application:

"It worked fine for awhile but now when I open it I get the following
message: MemoryMgr.c, Line:3654,
Free handle. I reset it, but it happens each time."

That isn't good and we are investigating but the really disturbing
part is that the customer's
palm crashes when he trys to delete our application! Has anyone else
ever encountered a
similar problem when deleting an app? Any idea what might be causing
the delete application
function to crash the palm?

Thankful for any advice.

Ralph



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