One explanation could be a buggy background application. These apps can
react to the DB changes such as e.g. the delete. An easy test is if the
customer repeats the delete after a warm reset.
Best regards,
Jan Slodicka
----- Original Message -----
From: "Bill MacAdam" <[EMAIL PROTECTED]>
To: "Palm Developer Forum" <[email protected]>
Sent: Wednesday, March 23, 2005 6:11 PM
Subject: RE: Tungsten E crash
> We had a user who was experiencing sporadic problems with our software on
a
> Tungsten E. When we attempted to recreate the problem on the emulator or
a
> simulator or an actual device, we had no luck at all. After searching
> through multiple pda user forums, I determined that there are occasionally
> problems with running third-party software on the Tungsten E. The only
> solution to the problem is to have the user return the device to PalmOne.
>
> Bill
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Ralph Curtis
> Sent: Tuesday, March 22, 2005 6:19 PM
> To: Palm Developer Forum
> Subject: Tungsten E crash
>
> We have a customer who reports that he encountered the following
> problem with our application:
>
> "It worked fine for awhile but now when I open it I get the following
> message: MemoryMgr.c, Line:3654,
> Free handle. I reset it, but it happens each time."
>
> That isn't good and we are investigating but the really disturbing
> part is that the customer's
> palm crashes when he trys to delete our application! Has anyone else
> ever encountered a
> similar problem when deleting an app? Any idea what might be causing
> the delete application
> function to crash the palm?
>
> Thankful for any advice.
>
> Ralph
>
>
>
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