Cathy,
I thought that Ed's comment was stated quite politely, and he included a link that offers help in how to structure a question in such a way that people will be able to assist without having to ask for too much clarification. Following that advice will maximize the chances that a question gets answered quickly and correctly. Nothing in his response was sarcastic or condescending.
We HAVE been seeing many posts stating elevated urgency, with several examples from "babbu cathy". It must be remembered that every question is important, but, generally, only to the person who asked the question. When someone states their question is urgent, it suggests that they believe their problem deserves extra attention from forum members; that their problem is more important than the other questions.
The occasional urgent question is fine, as ... stuff happens, and we all get into a tight situation once in a while. But repeated urgent questions from the same person can mean that that person is not willing to spend the time to figure out stuff on their own, and simply looks for free, quick help from other people. In that case, the repeated appeals for extra attention become annoying, and people will stop responding to them, thus hindering the process of getting an answer.
If you think I'm, also, trying to be "smart", and that my comments are unnecessary, then I think that you are missing my point; I'm really trying to help.
Bob.
babbu cathy wrote:
See, we are not kids, first understand that. In our
Urgent positions, NO NEED PUT QUERY IN A SMART WAY.
<snip>
--- epross <[EMAIL PROTECTED]> wrote:
It seems that there has been a steady increase of "HELP ME NOW" questions posted to the forum (that also lack a descriptive subject line) and thought I'd repost a 2003 message from George Henne which points new forum members to: Eric Raymonds "How to ask questions the smart way" article.
You can find it here: http://www.catb.org/%7Eesr/faqs/smart-questions.html
Hope that helps...
Edward
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