#27: [email protected] still works and directs to old ticket system
------------------------------+---------------------------------------------
 Reporter:  cma...@…          |        Type:  bug  
   Status:  new               |    Priority:  minor
Milestone:                    |   Component:  none 
  Version:                    |    Severity:  low  
 Keywords:                    |        Lang:       
    Patch:                    |    Platform:       
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Comment(by allison):

 On the other hand, running tickets through a web interface means that
 every ticket follows some kind of standard, and gives us an opportunity to
 collect meta-information from the reporter, like the platform where the
 bug occurred. Running ticket modifications through the web interface also
 means that tickets only get sane summary of an email discussion thread,
 instead of the long rambling tickets we had in RT that take 20 minutes
 just to review.

 (Last I heard, Coke was working on a way to enable Trac to receive bug
 reports by email, so this will likely be resolved soon. I'm just not sure
 it's something that actually needs "fixing".)

 Agreed on disabling [email protected] from pointing to RT.

-- 
Ticket URL: <https://trac.parrot.org/parrot/ticket/27#comment:2>
Parrot <https://trac.parrot.org/parrot/>
Parrot Development
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