Network Architect -- Program Manager Job Role: Onsite Program Manager – Network Architect, Infrastructure Management Services Location: ADA, Oklahama, USA Duration: 1-2 years Job type: Contract Remote working option not available Interviews: Telephonic and/or Skype Level: Senior Total experience: Preferably between 12-20 years Visa: Open Rate: $60-70/hr on C2C
Requirements 1. 15-17 years of experience in delivery & operations management; well versed with program management especially in IMS space. 2. Should be very strong in Datacenter operations 3. Should have a strong experience on LAN/WAN, Data,Wi-fi, security and Voice Network . (Network architect profile – Data / Voice) 4. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques 5. Excellent organizational & time management skills 6. Develop and showcase continuous Service Improvement Initiatives 7. Ability to successfully build and manage high performing teams 8. Experience with managing by metrics 9. Excellent oral and written communication skills 10. Solid organizational skills including attention to detail and multi- tasking skills. 11. PMP/ PRINCE 2 Certification is a plus. Should have hands-on experience on MS Project tool suite. 12. Should be strong team player and not an IC. 13. Good knowledge on finance is also a plus 14. Strong experience in building new business / initiatives / leads 15. Should help account management team and sales team in building business 16. Account mining activities should be in the DNA Responsibilities 1. Solid technical background with understanding or hands on experience in Networking , DC and handling escalations; Required working knowledge of Network, Voice , Data, Wifi , Security , DC layers; Resource should be from a background of solid L4+ level category (Design, Consultation profile) 2. Support change management strategy; Identify, analyze, prepare risk mitigation tactics; Coordinate with internal resources, third party/ vendors for the flawless execution of projects; Communicate with the client and make sure that no communication gaps arises between the client and the team; Develop a detailed project plan to monitor and track progress of operations & Project Engineering activities; Analyzes the client's business, draw conclusions, prepares final reports and gives presentations 3. Very good knowledge on ITIL 4. Providing guidance from a technical part and motivating the team to achieve delivery excellence; Manage to key performance indicators (KPIs) and encourage continuous improvement to meet and exceed goals; Determine root cause and implement corrective actions; Customer Delight; Flexible in timings. Very important to tackle India hours and US hours; Travelling between CN casinos location should be acceptable. 5. Successfully manage the relationship with client and all stakeholders; Perform risk management to minimize project risks; Should be Pro-active; helpful in providing value adds to the client as well as the organization; Should be top on of risk and issue registers; Should work in building new business / initiatives / leads; Should help account management team and sales team in building business 6. Account mining activities should be in the DNA; Drive service fanatic culture ; Dream delivery should be taken with at most importance to be the key differentiator among the vendors; Automation & resource optimization is the key KRA; Work in tandem with IMS, Vertical, account management, competency; Should actively participate in organization initiatives and will be additional KRA. 7. Should be working with QMG, SWAT, CIM, RAISE IT etc… are must; Will have responsibility of time & billing, invoicing track etc; Should be responsible for any additional CR; Manage CSAT; Best practices from industry and from other projects within IMS should be followed and implemented resulting “Happy Customers” 8. Should have a very good hold of both onshore & offshore teams in daily/ weekly meetings and should measure the pulse of the team; Should be a key enabler in contributing to the Gross margin (People/ Technology/ Automation etc; Willingness to be a change catalyst and enabling the team also to follow it as per the organizational requirements -- You received this message because you are subscribed to the Google Groups "Visa Transfer OPT, CPT, PT, H1,H4" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/paul_talluri. For more options, visit https://groups.google.com/d/optout.
