*Please send me the profiles at **[email protected]*
<[email protected]>



*Position : Microsoft Dynamics CRM Sr.Business Analyst*

*Location: Charlottesville,VA / Austin, TX *

*Duration : Long Term *

*JOB DESCRIPTION*

 As a *Microsoft Dynamics CRM Sr.Business Analyst*, you will be part of a
Cognizant team that is focused on the delivery and implementation of
Microsoft CRM / XRM solutions for Cognizant's clients. You will spend a
majority of your time consulting directly with our clients and developing
line of business solutions. You will also have the opportunity to work with
the latest Microsoft technologies and solutions in enterprise-level
environments.

*You will perform activities such as: *

- Elicit detailed functional / business requirements from users and
sponsors.

- Create and communicate detailed requirements, solution proposals,
business process designs (BPD) and business system designs (BSD) that meet
the business needs

- Work on a large Dynamic s CRM 2016 project and transition into roles with
increasing responsibility on the growing CRM team.

- Work with developers to understand the designs and validate that the
software solution will satisfy thebusiness needs.

- Conduct functional testing of implemented applications, and provide the
initial support of these applications when moved to production.

- Create and deliver documentation as necessary to ensure proper use of
changed and newly implemented processes.

- Make software configuration changes to support business processes.

- Assist CRM Project Manager in status reporting and project milestone
tracking.

- Assist in coordinating project activities and deliverables across other
team members.

- Effectively plan and conduct transition activities of newly implemented
functionality to appropriate teams

- Provide post-implementation support.

'- Minimum of 10 years of experience in a Business Analyst role

- Direct experience with enterprise CRM applications

- Ability to document As Is processes and work with Business units to
develop to Be processes

- Work with Business teams to gather and understand detailed functional
requirements

- Work closely with IT teams to ensure CRM designs are aligned with
Business objectives

- Assist in converting requirements into designs / configurations for CRM

- Develop testing, review and implementation plans with the CRM project
manager, Business groups, user groups

- Provid e post-implementation support for implemented solutions



Thanks and Regards,
*Deepak Gulia* | Simplion – cloud. made simple
Direct: (408) 717-4886|* Fax*: 408-935-8696 | Email:
[email protected]

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