Hello Associates,
Have a nice day.

Please find the below requirement and if you are looking for any job
change, share your updated resume to [email protected]

*Role: Salesforce Business Analyst (*We are not looking for Salesforce
Developers
*)*
*Length: 6 months contract*
*Location: 1505 Windward Concourse IBM HDQ, Alpharetta, GA*
*Mode of Interview: Phone and F2F*

*No OPT and CPT Please*
*Required Qualifications:*
·         Bachelor's degree from an accredited college or university. Major
in Business Management, Computer Science, MIS, or Industrial Engineering
preferred.
·         7-10 years of business analysis experience within a professional
services, sales or sales support role
·         Salesforce.com certification preferred
·         Experience with sales processes, sales methodologies and account
planning
·         Experience defining business requirements, writing user stories,
creating detailed functional designs and process documentation
·         Strong verbal and written communications with ability to
effectively communicate at multiple levels in the organization
·         Excellent presentation and facilitation skills
·         Ability to work in a highly matrixed business environment
·         Working knowledge of SDLC and Agile (Scrum) project methodologies
·         Developing skills with Google suite

*Responsibilities*:
·         Collaborate with multiple levels of the sales, marketing,
finance, and operations organizations to understand current business issues
and pain points. Identify opportunities to optimize processes and leverage
technology to address pain points and drive business value.
·         Partner with business stakeholders to understand current account
planning business processes, identify gaps between current processes and
enterprise process, define solutions to address gaps, document user stories
and business requirements and associated business value.
·         Socialize streamlined and transformed business processes with the
business to obtain buy in on process changes and tool capabilities.
·         Work with the business to enable them to define plans to
operationalize transformed business processes within their business,
including updated process documentation, communication plans, end user
training and updated metrics and dashboards to monitor and measure new
processes.
·         Support prioritization of user stories across multiple business
processes and stakeholders to drive the most business value.
·         Create and maintain project deliverables to ensure business
processes, use cases, business requirements, functional designs, test
plans, etc are thoroughly and consistently documented using standard
templates and centralized repository
·         Partner with IT on solution design, advocating for optimized
processes, out of the box configuration, efficient user experience and
ultimately a positive customer experience.
·         Partner with IT to assess bolt-ons to Salesforce for business
processes and capabilities not satisfied by the Salesforce platform.
·         Document acceptance criteria and testing requirements for
positive, negative and regression testing for user stories.
·         Support QA Leader to execute testing activities for use cases,
including defect resolution (tracking, triage, resolve, re-test)
·         Provide content for end user training design, documentation and
delivery efforts
·         Provide end user and production support
·         Establish and maintain positive communication and professional
relationships with internal/external customers, team members and
vendors/partners.

Regards,

*Ram Krishna Mettapalli*678-203-2850 EXT 220
[email protected]
ASAP Solutions Group, LLC
www.myasap.com

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