I've been pretty surprised, but things went well.  I'm starting to
believe that most people want to do what's right (provided that it's
not *that* hard) but they just don't know how.

Full disclosure: I've finally found a big element of success is social
engineering the folks who I need to attend.  For instance, Clueless
Carl is an eager eBay buyer, and was one of the first to sign up for a
talk I titled "eBay the safe way" and the content was mainly just what
you'd expect... but then toward the end I took a swerve and started
talking about malicious browser objects and how attackers might steal
your eBay logins... I saw a dramatic reduction in the number of folks
who got drive-by downloads.

I'm starting to work on another class about how devs need to sanitize
user input, we'll see how that goes!  (fingers crossed!)



On Sun, Aug 16, 2009 at 1:11 PM, Jason Wood<[email protected]> wrote:
>> And that's why I now offer up network 101 classes (and a series of
>> others) to *anyone* who wants to attend.
>
> Mick,
> I'm glad you made this comment and that you've started doing this.  How are
> the classes going
> and what impact has it had on Carl and the organization?
>
> I've thought a lot about this idea right here, but never gotten off my butt
> to put one together.
> I've worked with a few Clueless Carls and while I can cuss about them real
> good, I've never
> done much other than give a terse lecture on why X was a really bad idea.
>
> So to jack the thread even further, perhaps I'm not doing enough to make
> sure Carl doesn't
> remain clueless.  Carl has the major portion of that responsibility, but for
> the good of my
> sanity and the organization, some 101 classes may be in order.
>
> Jason
>
> On Sun, Aug 16, 2009 at 8:38 AM, Michael Douglas <[email protected]>
> wrote:
>>
>> Yes, specialists with a lack of skill in other areas can be truly
>> dangerous.
>>
>> Funny & true story (details of where this happened omitted to protect
>> the guilty)
>>
>> One day I saw our IDS system explode with alarms about some truly
>> horrific network traffic, at the same time, our host monitoring system
>> started showing web servers winking out of existence.  Evil was afoot.
>>
>> As I was about to run to the server room, a DBA we'll call Clueless
>> Carl came over.  And asked the most horrifying question I've ever
>> heard.
>>
>> Carl: "Mick, I just ran into a strange ping problem.  When I send
>> pings that are over 2.5 meg in size I'll get a response back once...
>> but then the rest time out."
>> Me: (I made a squeaking "urk" type sound) ...  what?
>> Carl:  You know ping.  I need to test the network. Ping's how you do it.
>> Me: well... sometimes.  Did you say 2.5 Meg?  As in megabytes? via ping?
>> Carl: (clearly exasperated) YEAH!  We're having trouble with the TPS
>> reports... some of the results don't display in the browser right.
>> Looking at the table the result set is a bit under 2.5 Meg.  So I
>> wanted to see why the network can't handle data sets that large.  We
>> have a problem here!
>> Me: You have no idea!  (evil grin)
>>
>>
>> And that's why I now offer up network 101 classes (and a series of
>> others) to *anyone* who wants to attend.
>>
>>
>> Sorry to thread jack, but it was too good to pass up!
>> - Mick
>>
>>
>> On Sun, Aug 16, 2009 at 10:07 AM, Raffi
>> Jamgotchian<[email protected]> wrote:
>> > That's precisely what's wrong about your argument. Your asumption is
>> > that the generalist doesn't have deep understanding in any subject.
>> >
>> > A good generalist can do the work of many people. But the same good
>> > generalist needs to know when to call in for help.
>> >
>> > In my experience, present company excluded of course, specialists that
>> > are typically so narrow in thinking cause more issues than not.
>> > Because they don't completely understand the affects on surrounding
>> > disciplines.
>> >
>> > ----
>> > Raffi
>> >
>> > On Aug 16, 2009, at 8:49 AM, Shane Kelly <[email protected]> wrote:
>> >
>> >> I think you are going to have incompetent people at either side of the
>> >> spectrum.
>> >> You could argue that generalists are multi-handed specialists / or
>> >> that specialists do not have sufficient understanding of surround
>> >> areas.
>> >> You could also argue that generalists do not have enough technical
>> >> understanding or patience to pursue a given specialism.
>> >>
>> >> It ultimately comes down to how must time and effort people are
>> >> willing to invest in understanding their acclaimed subject. IMHO, you
>> >> can not encapsulate peoples skill level at a 100 foot view of there
>> >> depth into the subject. You need people in both sides of the field.
>> >> Generalists to have enough knowledge to understand where organisations
>> >> should focus efforts.
>> >> Specialists to focus on that area and have deep technical knowledge of
>> >> that area to ensure a quality work is performed.
>> >>
>> >> In my view, generalists make good sales people, specialists get
>> >> recognised in the security field for there technical achievements.
>> >>
>> >> Shane
>> >>
>> >>
>> >> 2009/8/16 Raffi Jamgotchian <[email protected]>:
>> >>> Hear hear. Whether a generalist or a specialist, hubris will bite
>> >>> you.
>> >>>
>> >>> ----
>> >>> Raffi
>> >>>
>> >>> On Aug 15, 2009, at 10:35 PM, Michael Douglas <[email protected]>
>> >>> wrote:
>> >>>
>> >>>>> jack of all trades messed up the environment
>> >>>>
>> >>>> OK this is the one area where I wasn't too clear on the earlier
>> >>>> thread.  I'm assuming that you are competent in everything that you
>> >>>> say you're going to do.  Unfortunately, this isn't the case.  There
>> >>>> are many Jerks of All Trades who will mess things up badly.
>> >>>>
>> >>>>
>> >>>> For those who mentioned it above, yes being a generalist does tend
>> >>>> to
>> >>>> get you in the small and medium sized businesses... but there are
>> >>>> exceptions... take my day job for instance.  For those of you who
>> >>>> don't know, I work at OCLC -- a non-profit library coop.  We're what
>> >>>> I'd consider large.  We have over 72,000 libraries in our
>> >>>> collective.
>> >>>> We have a database with holdings information on about 1.2 billion
>> >>>> (yes
>> >>>> billion) records (books and other stuff).  We have a few thousand
>> >>>> servers... yet they hired me...  A generalist!
>> >>>>
>> >>>> I'm a generalist... but a big part of my ability to get things
>> >>>> done is
>> >>>> admitting what I don't know.  For instance, a big part of my skill
>> >>>> with forensics is how I DON'T mess up data.  If things get to hairy
>> >>>> for me, I can wrap things up and call in folks who are better than
>> >>>> me
>> >>>> (and remember, there ALWAYS is someone better than you -- thinking
>> >>>> otherwise is the first step on the path to destruction)
>> >>>>
>> >>>> knowing when to sit down and hack or when to walk away is probably
>> >>>> the
>> >>>> greatest skill anyone in computers can have!
>> >>>>
>> >>>> - Mick
>> >>>>
>> >>>>
>> >>>> On Sat, Aug 15, 2009 at 2:42 PM, John Navarro<[email protected]>
>> >>>> wrote:
>> >>>>> Good point Tim!
>> >>>>> Robert, I do think that a "jack of all trades" type will fit in
>> >>>>> better to
>> >>>>> smaller companies, whereas the specialized, from my experience,
>> >>>>> seem to have
>> >>>>> a better chance at getting into larger corporations. It was never
>> >>>>> my
>> >>>>> intention to be "specialized", but having worked at a firewall
>> >>>>> vendor it was
>> >>>>> just easier to find those opportunities that required a specific
>> >>>>> skillset.
>> >>>>> Of course it could be that the jack of all trades messed up the
>> >>>>> environment
>> >>>>> and they needed someone specialized to come in and clean it up ;)
>> >>>>>
>> >>>>> On Sat, Aug 15, 2009 at 8:16 AM, Tim Krabec <[email protected]>
>> >>>>> wrote:
>> >>>>>>
>> >>>>>> Don't forget your specialization does not have to be computer/
>> >>>>>> program
>> >>>>>> related
>> >>>>>>
>> >>>>>> You don't have to specialize in "forensic analysis of devorak
>> >>>>>> keyboards
>> >>>>>> for AS/400 systems
>> >>>>>> emulating Apple IIc systems"
>> >>>>>> You could specialize in database recovery for small businesses.
>> >>>>>> Or BCP &
>> >>>>>> DR for law offices or real estate companies.
>> >>>>>>
>> >>>>>> --
>> >>>>>> Tim Krabec
>> >>>>>> Kracomp
>> >>>>>> 772-597-2349
>> >>>>>> smbminute.com
>> >>>>>> kracomp.blogspot.com
>> >>>>>> www.kracomp.com
>> >>>>>>
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>> >>>>>
>> >>>>>
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> --
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> irc: Tadaka
> Twitter:  Jason_Wood
> jwnetworkconsulting.com
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