Hi Bruce,

the talk was based on the following references:
ISO17799:2005 Code of Practice for Information Security Management
ISO18044 Information Security Incident Management
ISO20000-2 Information Technology - Service Management Part 2
SANS Computer Security Incident Handling Guide
RFC2350 Expectations for Computer Security Incident Response
NIST SP800-61 Computer Security Incident Handling Guide
NIST SP800-53 Recommended Security Controls for Federal Information Systems
NIST SP800-3 Establish and Incident Response Capability
CERT-CC CMU/SEI-98-HB-001 Handbook for Computer Security Incident Response Teams
COBIT 4.0
... others as required (PCI-DSS, SoX, HIPPA, ...)

Talk all of the relevant controls or requirements, matrix, and prioritize them.

Best advice I ever heard with regards to situational awareness:
get all of the information you can, triage and evaluate as much as possible,
and pay attention.

Cheers,
Adrien

On Mon, May 2, 2011 at 12:50 PM, Bruce Barnett <[email protected]> wrote:
> Thanks, Adrien.
>
> Some of our industrial customers are looking for advice and "Best
> Practices."
>
> This will be helpful.
>
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