Re: Nero problem

Mon, 10 Jan 2005 06:55:19 -0800 

Hi Terri,

Then it sounds as though the problem lies with the CD burner. He may need to update the drivers, particularly if he has Windows XP and has installed Service Pack 2.

Best.

Robert.
----- Original Message ----- From: "TerriStimmel" <[EMAIL PROTECTED]>
To: "PC audio discussion list. " <[email protected]>
Sent: Monday, January 10, 2005 2:33 PM
Subject: Re: Nero problem


Hi Robert,

Nope, it's not listed. I had him check that out already, because I thought
that was probably the problem as well.
The only choice he has, when he looks under choose recorder, is that virtual
recorder.

Thanks,
Terri
----- Original Message ----- From: "Robert Stokes" <[EMAIL PROTECTED]>
To: "PC audio discussion list. " <[email protected]>
Sent: Monday, January 10, 2005 9:21 AM
Subject: Re: Nero problem


Hi Terri,

Your friend has presumably installed the necessary drivers for his
external
CD burner but has he selected it with Nero. If not, tell him to launch
Nero 
and press Alt+R to get into Recorder Menu and press Enter on Choose
Recorder. Provided the burner is plugged in it should be listed. Use the
arrow keys to select it then tab to OK and press Enter. Hopefully it
should 
then work.

Good luck.

Robert.
----- Original Message ----- From: "TerriStimmel" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, January 10, 2005 12:11 PM
Subject: Nero problem


> Hello everyone,
>
> I've got a friend who is having a problem with Nero.
> He didn't have this problem, until he connected an external CD burner > to
> his
> computer.
>
> He was using version 5.5 without any problems. Then, when he connected
up
> this external burner it was as if Nero couldn't recognize it. All it
> shows
> is that he has that virtual recorder.
>
> Well, I remembered having this problem, so I told him that he should > try
> upgrading to version 6, and see if this fixes his problem. So he did
> that.
>
> His problem wasn't solved. And it turns out that this external CD
burner 
> is
> not new, he's had it for about three, or four years.
> He did update the driver to the latest one he was able to find, so
that's
> not the issue.
>
> My thinking now, is that there must be something we need to do, in > order
> for
> it to work. Or that this particular model won't work with Nero at all.
>
> What do you all think? Is my friend's problem fixable or not?
>
> Any thoughts or suggestions will be much appreciated.
>
> Thank you,
> Terri
>
>
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