Although I worked with Jed on this, and he was using WindowEyes while I'm using Jaws, this solution might work for you. I found that when I focused on a flash button, like the pause button on the video, then right clicked on it with the applications key or the Jaws right click, that it brought up a menu, two choices of which are settings and global settings. When I went into there, I was able to up arrow and turn up the volume. This didn't work for Jed though, but whether it was a fluke on my part, or whether WindowEyes doesn't relate the same to the flash buttons, I don't know. Anyhow, it's something to look into, before getting sighted assistance. Matthew

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