OK, I found, installed, and ran Revo Uninstaller. Very nice! Might
even buy the pro version. I'm sorry to report, however, that it did no
good whatsoever. It did no bad, either--i.e., it didn't break
anything--but when I picked the machine cleaner than a Sunday-dinner
chicken and installed iTunes once again, the very same things
happened. I plugged the iPhone into the USB port, and yes, I tried
various USB ports, I have six--four on the back, two on the front of
the box--got the dong-ding bells, got the message "Found new hardware,
Apple Mobile Device USB", or maybe it was "Apple Mobile USB Device,"
either way, got that, followed by a little pop a few seconds later.
The device shows up in Control Panel / System / Hardware / Device
Manager / USB Controllers when iTunes is open and the device is
connected, but not otherwise. I still cannot find it in the tree view,
and iTunes didn't automatically launch its first-time startup wizard
either. There's somethin' seriously wrong here, I just wish I knew how
to figure it out, and ultimately, what it is.

On Thu, 22 Sep 2011 22:18:19 -0400, you wrote:

>Thanks, Dan, I'm on the hunt for it now. Will report back forthwith.
>
>On Thu, 22 Sep 2011 21:45:15 -0400, you wrote:
>
>>If you can find a program called Revo Uninstaller, it should work.  I had a
>>similar problem with iTunes except that I couldn't even install a new
>>version
>>
>>Revo Uninstaller has an advanced mode and it's very accessible.  You may
>>even have to run it more than once, but it did the trick for my iTunes
>>reinstall.
>>
>>HTH
>>
>>Dan
>>
>>
>>-----Original Message-----
>>From: [email protected] [mailto:[email protected]]
>>On Behalf Of Steve Matzura
>>Sent: Thursday, September 22, 2011 9:04 PM
>>To: pc-audio; player
>>Subject: iTunes Frustration
>>
>>I've a particular machine on which I wish to install iTunes, current
>>version, I think it's 10.4.10. No matter what I do, no matter how many
>>times I completely remove, de-install, expunge iTunes, Quicktime,
>>Apple software update, Bonjour, Apple mobile device support and Apple
>>application support from my machine, cleaning out stuff in the
>>"Documents and settings" folder having anything whatsoever to do with
>>Apple or iTunes, ensuring the Program Files folder and Common Files
>>folder is clear of anything to do with Appleware, then re-installing
>>iTunes and rebooting just to make sure everything gets installed, I
>>plug in my iPhone, get the doo-ding USB device connected noise, and
>>sometimes I get the "new hardware found" message with the words "Apple
>>mobile device" and sometimes with the word "iPhone" after. Upon
>>opening iTunes, the iPhone does not appear. In fact, nothing in
>>Devices appears. I look in Control Panel / System / Hardware / Device
>>Manager / USB Devices and do not find anything installed there that
>>even remotely looks like a USB driver of any kind. There's a system
>>environment variable called devmgr_show_nonpresent_devices which, when
>>set to 1, will show you anything untoward in Device Manager. I have
>>this set thus, and I never see anything in USB devices. I can plug
>>other USB devices, such as disks, audio or MIDI interfaces, etc., SD
>>cards in readers, even the JAWS dongle, into any of the USB ports on
>>the machine, and they all work like they're supposed to. The only
>>thing I'm having trouble with is this darn iTunes device driver. I'd
>>would so much prefer to manage my iPhone on my PC than my wife's Mac,
>>but I suppose if I have to, I'll go that route, but I can't imagine
>>there's not some way to fix this problem. Any suggestions not
>>previously covered in the above are most welcome, with my undying
>>thanks in advance.
>>
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