Hi to all,
Does anyone know the ceo of amazon, I think its about time they are given a
shout and made aware of the problems these recent changes have on such an
important sector of their customer base.
I'm sure if they knew more would be done to help us all out.
best, john
----- Original Message -----
From: "Joe Bollard" <[email protected]>
To: "pc- audio" <[email protected]>
Sent: Thursday, May 09, 2013 10:04 AM
Subject: audible again
hello brian, o boy, what a mess, audible i mean, i spent thirty minutes on
the phone yesterday with a lady in jamaica trying to get her to understand
my problems with audible,, she was very indistinct and couldn't make out
what i was trying to say, eventually she agreed to put my six credits on
hold for three months as i was having difficulty in accessing them, she
then told me that my e mail address could not be found, i gave her my
amazon details, yes, she found me, wow, we're getting somewhere, then she
agreed to send me a password change e mail, along with a contact at
audible to whom i could write and complain about the treatment i've had
from audible, yes, you've guessed it, that was yesterday afternoon and
zilch, i've heard nothing, so for the last time today i'm going to call
audible and if nothing happens i'll forfeit my six credits and cancel
everything, it's gone beyond a joke now, i started having this problem
with audible last december, and it's now may, and i'm still without my
audible books, sorry once again for the rant, but it's really bugging me,
take care, god bless, travel safely, joe bollard, republic of ireland.
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