Despite having a support contract on a given Sun server I am told repeatedly that simple things are "403 You are not entitled to retrieve this content" and that is totally wrong.
Things like : # cat patch_report_missing Using /root/pca_data/xref/patchdiag.xref from Dec/16/10 Host: ganymede (SunOS 5.10/Generic_144489-04/i386/i86pc) List: missing (23/215) Patch IR CR RSB Age Synopsis ------ -- - -- --- --- ------------------------------------------------------- 119255 77 < 78 RS- 14 SunOS 5.10_x86: Install and Patch Utilities Patch 118668 28 < 29 RS- 2 JavaSE 5.0_x86: update 27 patch (equivalent to JDK 5.0u27) 118669 28 < 29 RS- 2 JavaSE 5.0_x86: update 27 patch (equivalent to JDK 5.0u27), 64bit 119253 33 < 34 RS- 18 SunOS 5.10_x86: System Administration Applications Patch . . . In my mind Oracle is in breech of contract but I can give them a few days to sort themselves out. However, they have had months. I simply expect that when I pay for a service that it actually works. This software update service has been broken off and on all year long and that includes the purchase process. With Oracle at the helm it is still broken. In my mind there is no "community". I am a just a customer. -- Dennis
