Don,

Thanks for the explanation.  You saved my Oracle Sales Rep an irate
phone call.  I have spent the past month+ trying to get my Sun/Oracle
support renewed, and it was not a smooth experience.  I got passed
around from person to person so I never knew who I was supposed to be
dealing with.  And as I got passed around, I kept getting
dropped/forgotten about.  I figured that the support software had cut
me off after the end of June because the sales people were still
screwing around with my PO and hadn't re-enabled my support.  But I
digress.

--- Jeff Earickson
Colby College


On Mon, Jul 11, 2011 at 7:35 AM, Don O'Malley <[email protected]> wrote:
>
> Hi Martin/All,
>
> There has been no patchdiag.xref released since July7th due to the MOS 5.3 
> release over the weekend.
>
> MOS 5.3 is a major release for ex-Sun customers, as this release integrated a 
> more native experience for Sun patches on MOS.
> I realize that this may not be of interest to a lot of folks using PCA, but 
> there are some significant changes as a result of the MOS 5.3 release, 
> including:
> - Patch metadata is now available for Sun patches from the MOS patch 
> information page, including patch size, # downloads & checksum info.
> - Patch README files for Sun patches are now hosted natively by MOS (so there 
> is no longer any need to punchout to sspatch for patch README's
>
> In order to enable this release, we needed to stop publishing patches (and 
> reports like patchdiag.xref) over the weekend, so while there has been no 
> updated version of patchdiag available, there has also been no additional 
> patches released.
>
> Normal service should resume later today, so there'll be an updated version 
> of patchdiag tomorrow.
>
> Sorry for any confusion.
>
> Best,
> -Don
>
> Martin Paul wrote:
>
> BABAULT.Daniel wrote:
>
> No problem for me
>
> patchdiag-110707.xref   07-Jul-2011 23:11  3.4M  patchdiag-110708.xref   
> 08-Jul-2011 23:11  3.4M  patchdiag-110709.xref   09-Jul-2011 23:11  3.4M  
> patchdiag-110710.xref   10-Jul-2011 23:11  3.4M
>
> But if you compare the files, you'll see that nothing has changed since 
> Jul/07/11:
>
>   $ pca -X . -x
>   Downloading xref file to /tmp/patchdiag.xref
>   Trying https://getupdates.oracle.com/ (1/1)
>   $ head -1 patchdiag.xref
>   ## PATCHDIAG TOOL CROSS-REFERENCE FILE AS OF Jul/07/11 ##
>   $
>
> Even when there are no new patches, the date in the header usually gets 
> updated.
>
> Don? :)
>
> Martin.
>
>
> --
>
> Don O'Malley
> Manager,Patch System Test
> Revenue Product Engineering | Solaris | Hardware
> East Point Business Park, Dublin 3, Ireland
> Phone: +353 1 8199764
> Team Alias: [email protected]

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