Sense your in the uk it could be something else..

It might be that you have the "american" version, but your keyboard 
is set to "british". Or it could be your using the US version of 
macos, and the british version of word. So perhaps changing the 
keyboard setting. I would think that the us/uk keyboards are the 
same, or at least close enough that it would still work. Word is VERY 
picky about the type of keyboard you are using. On a imac, with the 
"pro" keyboard, it would crash when any of the f keys (and a few 
others, don't remember which) were pushed. Although it SHOULD be 
fine, but it still made it crash. The updates helped, but it still 
had problems. So what i did was de-activate the function key 
assignments in the keyboard control panel.I suggest you do the same. 
I think its more of a keyboard(driver?) related problem then just 
word itself, sense a similar thing has happened to me.

thanks, hope it helps
Ian (Sidle)

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