>Just a thought, but did anyone consider actually talking to a real
>person at Velocity about the shipping costs?  It may just be that the
>web site uses a formula that isn't based on real-world shipping (for
>example, a formula that calculates shipping based upon mileage from X
>rather than a quote directly from Airborne Express).  I know if it
>were my business, and someone was buying $300 worth of merchandise
>from me, I would even use another carrier if necessary to secure the
>purchase (and the customer!).
>
>Most of the time a simple phone call (as opposed to a rant e-mail,
>etc.) to a seller will result in the seller cutting a deal.  Of
>course, disregard my advice if it costs $227.25 to make that overseas
>call! :)

I didn't phone; from what I hear it's a waste of time phoning, as you 
usually get someone who just answers the phone but knows nothing 
about the business and cannot help (and refuses to admit it, so won't 
get someone else who can to the phone).

I didn't send them a ranting e-mail, but did complain POLITELY (I DO 
still want that RAM!). I also asked if they could do normal airmail. 
No response so far, but I guess it's still the weekend (and will be 
in USA tomorrow too). However I did get around the problem with the 
aid of a US listee (who beat a couple of others willing to help).

Hopefully I will get a positive response from VU, which I can then 
post on the lists.
-- 
Andrew Grebneff
165 Evans St, Dunedin 9001, New Zealand
<[EMAIL PROTECTED]>
Seashell, Macintosh, VW/Toyota van nut


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