OS X only problem (works fine under Mac OS 8.1 through Mac OS 9.2.2):

Fwd:

-------- Original Message --------
Subject:  Fwd: QPS-QUE USB 4X4X8, OS X 10.2 and Tray loading iMacs
Date: Mon, 24 Feb 2003 13:44:17 -0800
From: Gabriel <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
CC: Martin Totusek <[EMAIL PROTECTED]>

Begin forwarded message:

From: "Tech" <[EMAIL PROTECTED]>
Date: Mon Feb 24, 2003  8:59:28  AM US/Pacific
To: "Gabriel" <[EMAIL PROTECTED]>
Subject: RE: QPS-QUE USB 4X4X8 and Mac OS X 10.2

We have heard from many customers that are having problems with the OS X
10.2 drivers on older imac systems, it looks like there is a
communication problem between the driver and the usb controllers that
were used on the motherboards in these systems. This seems to be even
worse with 10.2.3 and 10.2.4.

We have not heard any thing from Cypress regarding whether on not they
will be making, or even can make any modifications to the driver to
resolve this issue.This is a first generation usb back panel and first
generation usb controller trying to work with an operating system with
vastly different usb support, Cypress may not be able to write a driver
that will work around this, and even if they do, it could become useless
with the next change to usb support made by Apple.

-----Original Message-----
From: Gabriel [mailto:[EMAIL PROTECTED]
Sent: Sun 2/23/2003 9:43 PM
To: "Tech" <[EMAIL PROTECTED]>
Cc: Subject: QPS-QUE USB 4X4X8 and Mac OS X 10.2

Hello,

     I have had this QPS drive for quite a while and played with many
different releases of the drivers in combination with different OSes. I
am currently running OS X 10.2.4 and I have never been able to get this
drive to work under 10.2.x.  I have tried installing the Cypress
drivers, but they do not allow me to burn.  Even after a clean install
of OS X.  When I try with Toast 5.2 it burns fine until the end of the
disc and then it hangs (I'm guess while its trying to close the disc).
The only thing that works right is reading regular CDs.

Any other accessing of the drive (i.e. trying to look at it in Apple
System Profiler, puting a blank CD-R when just in the Finder) give me a
spinning cursor and no response until I disconnect or turn the drive
off.  If you can't help me with this, could you possibly forward this to
someone who might at Cypress?  I've liked this drive, but its pretty
much useless to me right now.  I am using a Rev C iMac (266MHz), OS X
10.2.4 w / 256 MB of RAM and a 40 GB HD.

Thank you,
Gabriel




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