John Glad to hear success 8) Computers...always something ! Stephen Please note: message attached
From: John Morrison <[email protected]> To: EPCUG Maillist <[email protected]> Subject: [Pcusers] My WiFi range extender problems Date: Sun, 5 Nov 2017 11:59:55 -0800 ____________________________________________________________ We Say GoodBye To Sally Fields iflperfecttouch.com http://thirdpartyoffers.netzero.net/TGL3241/59ffb8c29cc4738c213f4st03vuc
Good morning, My problems with the range extender continued after I brought it to the meeting and we thought we had it fixed. I had another very positive experience with Costco and their return policy so I thought I'd pass it along. A few weeks ago I called Linksys but they said the warranty had expired so it would cost me like a million dollars for help with no guaranty that they could help. Yesterday after many many more tries to get it to work I called Costco's Concierge Service. Nice guy, wanted to help but it became pretty obvious pretty quick that he didn't even know what a range extender was. Finally he offered to connect me with the manufacturer's tech support but I passed. So, after that I'm off to buy a new one but just in case I pack up the old one to see if Costco would take it back. They said I bought it in March of 2016. Boy time flies, I was telling everyone maybe 4 or 5 months ago. Anyway, Costco took it back, no questions asked. In fact it was so easy I had to ask. He said they have taken back an awful lot of them and then he suggest I try... the other brand which I can't think of right now. Not wanting to fight my way over to Gateway I decided to try another of the Linksys models they have. One point I wanted to make was that the new model is several generations newer than the old one. Brought it home and it set up just fine. Happy Holidays, John
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