Keith and others, There seems to be a MUCH bigger problem with version 5 than this I found the other day. I downloaded the new version 5.0 reader for use on my system at work, which is running Win2K. When I tried to open any number of PDFs located on one of our servers, which were NEVER a problem with earlier versions of reader, in every case, I got the the same error message, that the PDF either was incorrect format or corrupted. After this, I called Adobe's support service, trying to figure this one out, since, again, they were never a problem previously in being able to read them (they are PDFs dealing with each type of printer connected through the Novell Network, for configuration issues that people connected to the network might be dealing with - somewhere between 50 and 100 PDFs). The answer I got from customer service was quite surprising - she told me that the new version of the reader, version 5.0, has problems in various cases of reading and displaying PDFs created with earlier versions of Acrobat. And there does not seem to be any rhyme or reason for when the problem shows up. So one PDF will open and display perfectly while another will end up giving this error message. What is interesting is that I posted a message about this issue on the reader forum on Adobe's support area, and did NOT receive one response from anyone to this issue, either from Adobe's people or other users. Since it is known problem, am surprised that Adobe would not have already released some kind of update to the problem to take care of the issue. So now I have to have both version 4 and 5 readers on my system at work, while I will need the version 4 reader as well as the full version 5 package on my home system - BAH AND HUMBUB!!!! Ralph Keith Thompson wrote: > > You should go to control panel, add/remove software and remove the adobe > reader, reboot and then reinstall. Apparently, something either > prevented proper installation (an earlier version?) so that the plugins > didn't register properly. Normally, when you install a newer version, > it will remove the earlier one. In your case, it may not have. > > Keith Thompson ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
