Evidently there's something about an AMR modem that is escaping me! I've never tried to use one before, and for the life of me cannot get any of these to work. We have sold many of them, and never had any complaints or returns! So, I'm either experiencing "an aneurysm" or there's a problem with this motherboard, or it simply just does not like these modems.
Board is a QDI Advance 10F (Socket 370, VIA Apollo Pro 133A chipset) and of course with an AMR/CNR slot. Board does NOT have integrated audio or modem, but for someone reason in the BIOS there IS an area for it! There is also an area to enable Legacy Soundblaster audio. OS is win98. ALL drivers have been installed for the mobo. Modem (for what it's worth) is an Aztech 56k V.90 MR2800W. There are jumpers on the modem to make it a "primary" or "secondary" device depending on whether the mobo has integrated audio or not. Of course, the jumper diagram on the card does NOT match the jumper diagram in the manual! However, BOTH ways were tried. SEVERAL modems were also tried. In the mobo's BIOS; integrated audio and modem was set to "disable" AND "auto". The Legacy audio area was also set to "disable" and "enable". The AMR modem was jumpered as primary and secondary, with all combinations of the above in the board's BIOS. The modems are NOT recognized at boot up as stated in the manual. It has been removed, restarted, shut down, put back in the slot, and it still won't recognize it! The PnP area in the mobo's BIOS has been shut off, on, off, on, etc. "Add new hardware" does NOT see it as a PnP device OR any other device! It is not in the device manager, nor does it show in system info under "modems". When the modem icon in the control panel is clicked, there is NO modem there and it asked if you want to search for the modem manually, or if you want windows to do it. Never found. I have to 'select device manually' and CANNOT pick "modem", that just won't work. I must select "other devices" then "have disk", then navigate to the drivers folder for this process to continue onward. The .inf file IS found, and accepted, then it asks for the win98 CD....Ok so far. Then the last hardware installation window pops up saying the usual "windows is now ready to install....." blah blah blah, and to click "finish". All windows are automatically seemingly abruptly closed for some reason, and that's it. No installation confirmation, no "do you want to restart", nothing. Device manager still shows NO MODEM, as does System Information still shows no modems. Modem icon in the control panel when clicked still says "no modem" and starts the "modem find wizard". However, the ONLY PLACE on the ENTIRE hard drive where any modem IS mentioned is under the SOUND CARD in the device manager! (The "Sound video and game controller" entry). Expanding the PCI sound card's "tree" you will find "56K Riser Voice Modem Wave Device". I am aware of the "affiliation" between some sound cards and modems, but that is of no help here. Properties for that modem entry under the sound card are typical for any other device and states "this device is working properly". The computer is working perfectly, no errors, no crashes, etc. Sound card is also working fine (PCI SC4000 with ALS4000 chipset). The modem has an "audio" connector which can go to a connector on the sound card (according to the manual) or audio chipset on a mobo if it has integrated audio. So, what I am I missing here? Does that connector on the modem HAVE to be hooked up to WOM on the mobo or sound card for it to be "installed"? If so, I've never seen this required before. This is the only thing I have not tried (and only because I don't have one of the cables handy. It's not the typical audio cable with the FLAT black plastic end you see with CDROM drives, but they type with the white plastic end, and there is a connector for that on the modem and the sound card. "Mitsumi Standard" Vs "Sony Standard"). The connector on the modem is labeled "audio" and the similar connector on the sound card is labeled only "GLGR" which is obviously for the other type audio connector. Is as though these modems are "dummy devices", completely "D-E-A-D". One I could understand, but not 3 of them, and again many have been sold with no problems. I believe I've covered everything, :-) thanks for any info. -Clint God Bless Us All Clint Hamilton, Owner Want to exchange links with us? http://OrpheusComputing.com � ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
