Hi Group, I have a real problem this time. I know I should be asking Hewlett Packard for help, but I decided to try you all first as you always give me help in a very clear manner so that a novice can understand it. Here's my problem:
I have three Hewlett Packard drives: l.Toshibe DVD-SD-M1502, which is my hard (C) drive. 2. Phillips CDD 4851 CD-R/RW,[email protected]> DVD .. which is a cd burner Both of these came on my HP Pavilion 7975 computer. I use Windows XP. My cd burner went on the blink several months ago, and after taking it to a computer place, paying $50, and being told that they didn't know how to fix it, I bought a new CD Burner---HP DVD Writer 640V usb device. I have used it a few times, but now I get the message that the driver may be corrupted or missing (Code 39) When I go to help and support, I am told that none of my drivers work. My C drive will not work at all now. I can't play any cd's on my computer, not even music cd's. When I go to the Control Panel I find a yellow quotation mark by each of my drives. Any suggestions, or must I call HP? Thanks in advance. Ann Parker ----------------------------------------------------------------------------- --- [demime 1.01d removed an attachment of type image/gif which had a name of p.gif] ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
