Hi everybody. Please bear with me while I struggle to explain a puzzling situation! I've checked the archives, but can't seem to anything that seems to quite apply. First the technical info:
- Acrobat 6.0
- PDFs created from FrameMaker 6.0 .ps files, distilled with Distiller 6
- Windows XP
Situation:
Our group produces a number of PDFs that, when complete, are posted to a staging area on our network. From that location we generate an index and burn our documentation CD. Reader 6.0 is installed on the CD and an autorun file starts it when the CD is placed in a CD drive.
Most of the hyperlinks between PDFs are added in FrameMaker, but we usually need to add a handful or two of links to the PDFs after they're plopped on the network. No problem, they're easy to add in Acrobat. So far, so good.
Burn the CD and take it to a computer that is NOT connected to our network and bad things begin to happen. Specifically, click one of these added-in-Acrobat links and the target can't be found. Acrobat is looking back to the staging area folder on the network. The network file paths seem to be sticking.
What's really puzzling is that if you take all those PDFs off the network and put them on your local hard drive, add the same links again, then copy them back to the network, the links seem to work.
Can anyone offer any insight into this? Two weeks ago we were not having problems like this. The only new thing introduced into the mix was that we all got new laptops running XP.
Thanks!
[chris martin]
principal technical writer
document sciences corporation
414.353.4305
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