David,

I've watched the lab try to do so.  Most of the people they are trying
to explain things to have no clue.  They don't know what a file is or
what file size means.  All they know is when they used film, they
could get any size prints they wanted.  I think it is going to take
quite some time before this sorts out.  The camera manufacturers
really should change their standards.  Instead of picking the size of
image by pixels in the camera settings, they should have you pick it
by reasonable size of print.  Use terms that people actually
understand.  Compression could be "poor quality, mediocre quality,
pretty good quality and good quality" or something like that.  Also,
all cameras should use the same interface and terminology so people
could understand better.  Digital cameras should not just be for
computer geeks.


Bruce



Wednesday, December 18, 2002, 5:49:18 PM, you wrote:

DCS> The mere fact that it is digital would suggest that there is no real
DCS> "standards" to follow - that's the nature of the beast currently.

DCS> Mind you, you could look at the scenario this way:
DCS> Take 120 film into any local WalMart and they'll look at you funny.
DCS> "What's this ??" they'll ask.
DCS> "A different style of film" you'd say
DCS> "I thought only 35mm was the standard, what's with this film stuff, seems
DCS> like there is no real 'standard'." would be their reply.

DCS> Having to support different memory cards is, unfortunately, part of dealing
DCS> with digital - Compact Flash (types I and II), SD cards, maybe SmartMedia,
DCS> and god forbid you have to deal with Memory Stick as well - but this is the
DCS> way it is currently - just as it is with PC vs Mac - only within the last
DCS> few years has Mac stuff been a bit more flexible and vice versa.

DCS> With respect to maximum file sizes, you would think that if the lab has
DCS> digital to photo paper printing that someone in that lab would be a "digital
DCS> expert" (per se) and create a little sign explaining minimum file sizes for
DCS> minimum sized prints.

DCS> In the end, if the lab wants the business (and my guess would be that they
DCS> do since they invested in the capability to do so) that they should be the
DCS> ones to "set the standards" for the customers.  Let the Lab tell the
DCS> customers what they need in order to get the prints that the customers
DCS> desire.  Probably would make things a lot easier if a set of simple
DCS> "guidelines" were laid out for the P&S digital neophyte.

DCS> Cheers,
DCS> Dave

DCS> -----Original Message-----
DCS> From: William Robb [mailto:[EMAIL PROTECTED]]
DCS> Sent: Wednesday, December 18, 2002 8:32 PM
DCS> To: [EMAIL PROTECTED]
DCS> Subject: Behind the counter with digital


DCS> I'm spending this week working in a lab that has digital to
DCS> photo paper printing capability.
DCS> What a gong show.
DCS> First, there seems to be no standards in the industry, and we
DCS> are being asked to support 3 different memory card styles, plus
DCS> microdrives, plus floppies and CDs.
DCS> The people don't seem to have a sniff that they have to have
DCS> minimum file sizes to make prints or that it would be nice to
DCS> have the work in a common format.
DCS> One clever sot actually asked us to make prints from a bunch of
DCS> GIF images today. I guess thats how photodeluxe saves them
DCS> The there was the moron that buried the files he wanted printed
DCS> about 6 levels down from the root directory of his full CD, and
DCS> didn't know the exact filenames for a search.
DCS> Anyway, the people who make this stuff need to do some more
DCS> market research. Maybe try to make digital photography easy.
DCS> Film users can literally aim and shoot, and expect reasonable
DCS> results, with no knowledge base.
DCS> Digital users seem to need a course in rocket science to get
DCS> pictures.

DCS> William Robb

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