On 03.6.7 5:50 PM, "Alan Chan" <[EMAIL PROTECTED]> wrote: > They said it would take 4-6 weeks to get the > parts. So I guess it will be lying around for the next 2 month... :-(
Alan, you seem to be struggling with this problem quite a bit lately and I share your pain :-). Re closing of Vancouver Office, I did not know that, but it could be Pentax's policy to utilize couriers rather than keeping offices. In Japan, they have started some sort of quick turn around time repair service (you apply a repair through internet and a courier sends you a special package for you to pack the equip or something. It's in their Japanese site). It is supposed to work in favour of customers, but I have not seen any feedback yet. From what folks here have been whining and bitching, the closing of any office sounds like a bad news though. Re parts shipment, it sounds like they just put your request on the next order/invoicing cycle and tiny bits of parts will come in a boat with other regular shipment of gears. Type of parts you require could be easily shipped by air parcel (or one of those bubble envelop) if they are kind enough to accept your extra cost for airmailing. But your past experience indicates otherwise, eh? Cheers, Ken
