It's hard to say whether the damage to the slide film occurred in-camera or at the lab. I had a camera that did scratch film, but thank goodness, it leaves the scratch near the sprockets and not in the imaged area. The print film is suspect. The green areas sound to me like areas which did not come into proper contact with the processing chemicals ---the folding of the film would explain this --- and typically film is not returned uncut unless you request it that way. I can't imagine how they managed to return the film cassette to you. I have used Kodak or Kodak monitored processing in the past and none have returned film to me in this condition and manner. It could be false advertising (non-Kodak processing sold as Kodak processing). In any case, didn't Kodak get out of the film processing business years ago?
Look for a lab that says they do "dip-and-dunk" processing. These labs use a machine where the entire strip of film is suspended above a bathtub and gets dunked into the chemicals. Since it's not touched by rollers or other parts, the film is unlikely to get scratched during processing.
Also run a roll of film through your camera and then pull it out of the film cassette to examine if you see any scratches. If your camera consistently scratches film, you should be able to observe it this way.
--jc
On Saturday, July 19, 2003, at 03:06 PM, Ramesh Kumar wrote:
Hi I had bad experience with Kodak. ...
Slide film One roll of slide had horiztoal scratch on each film. ...
Print film This seems to be severly damaged. There are holes. Film is diogonally folded as if a large weight was kept on it. Along these folds color is green. Film was delivered without cutting it and was rolled and kept in film cassette.
