>After 2 weeks of waiting, my MX was finally ready to be pick up this >afternoon. Consider they asked C$190 for labour & C$35 for parts, they must >did hell of a job to ask that much. I attached my FA24 and brought the >camera outside the service centre and see if it focused at infinity. >Shocking, totally shocking!!! The lens hit infinity when the subject is 1 >meter away. I knew something was wrong and talked to the guy, and he didn't >believe me and said it was my lens (why am I not surprised by his >reaction?). He tried 2 of his own lenses and confirmed the problem. Needless >to say, I was totally fed up. What else did they fix if the focus wasn't >fixed properly. I check the printed invoice carefully and it explicitly said >focus adjusted (yeah right). And to make the matter worse, they adjust the >meter and replaced the velvet straps with the foams. Gee... I did not even >ask for that because the meter was dead on and the straps were in tip top >condition. What the hell were they thinking? I had those velvet straps >installed 2 years ago and now I have to paid extra just because of their >idiotic mistake? They didn't fix anything I requested, but "fixed" things >that were perfectly fine. How the hell they stay in business if they could >not even do a simple job like this??? And $35 for those stupid foams? Gee... >I think I am ready to smash the MX right in front of the manager if he >couldn't give me a satisfied answer next Tuesday. Sorry I have to vent here, >I feel better now...
Sorry to read of your troubles Alan, hope things work out. As a point of information, I would heavily advise anyone sending a camera in for a repair and/or CLA to strip the machine back to it's absolute bare necessities. This means removing anything and everything that isn't bolted on to the camera. Straps and anything else attached especially. I don't even send a camera in with batteries inserted! No case either - bubble-wrapped and boxed in a cardboard box only. Use a crappy old generic body cap, not your favourite shiny Pentax original that you've had for 18 years. It will disappear to be replaced by a piece of rubbish. Repair shops are full of cameras awaiting to be repaired, and depending on levels of incompetence, all their associated bits have a habit of become fully interchangeable with each other, and frequently do. I've been there and got the (wrong) shirt... As for botched repair work, fore-warned is fore-armed. Let others know and consider alternatives next time. Good luck with the manager! Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ||=====| www.macads.co.uk/snaps _____________________________ Free UK Mac Ads www.macads.co.uk
