My fault, not yours keith, next time I will be more clear. To the other person that asked, what I do is create a email account in any system I help (family, friends) and if I spot that email address in the from or to line usually labeled ([EMAIL PROTECTED]), I pretty much know they got infected and are now emailing me because of the way most of them just go through an address book and email everyone in it. It's not foolproof but does tend to warn me with enough time so I can go there and fix it.
Personally, Lately I just install mandrake or some other GUI linux on their box and let them run that. This only works with complete neophytes that never want to do anything other than surf the web or check email. To them the internet is YAHOO. I have it set so it boots and opens yahoo and that's it. They don't really want anything more than communication with a few family members that are far away. They have zero admin access, they can't install or remove anything, they can't get infected by anything (almost), they can click yes on the worst damn spyware on the planet and never be bothered. Nothing installs really other than legit plugins which I preinstall anyway. Just make sure you stick the computer behind a nat router and have it autoupdate itself every night. Just remove all the icons and let them enjoy their now relatively bulletproof computer. Only problem usually is when they want something one of their friends has but usually there is an alternative software (word processing etc) that is basically 100% the same for a novice user. The other alternative is tell them to get a mac and run osx. Al http://www.usefilm.com -----Original Message----- From: Keith Whaley [mailto:[EMAIL PROTECTED] Sent: Saturday, August 30, 2003 4:52 PM To: [EMAIL PROTECTED] Subject: Re: OT: Sobig virus question [...hanging his head in shame...] keith Al Shaikh wrote: > > Anti Virus = AV > > ---------- > I understand! > Well, no I don't. What's an AV, please? > > keith

