The type of people who buy digital cameras from electronics companies like Future Shop, or from Walmart, aren't the least bit interested in buying high markup accessories from us. They've already bought their genuine "Viking" brand memory card from Costco and their "Power-tron" 1600 mAh batteries from Radio Shack to fit their brand-new "Centurion" digital camera. They just want us to take an hour out of our day and show them how to use the craptacular camera that the Future Shop salesperson has no idea how to use. Of course this is a sweeping generalization, but it works for me. :)
chris On Wed, 17 Dec 2003, graywolf wrote: > On the other hand I have gone into camera stores a spent an hour showing the > salesperson how to use a particular camera. He sure as hell didn't buy it from > me. (grin) > > If your salesperson does not use that opportunity to sell the guy some high > markup accessories and film he is a pretty poor salesperson. > > -- > > Chris Brogden wrote: > > > On Wed, 17 Dec 2003, mike.wilson wrote: > > > > > >>Hi, > >> > >>Dave B wrote (regarding repair work of cameras bought outside the > >>country): > >> > >> > >>>Actually Nikon will not do any work let alone warranty. > >> > >>Hmmmm. So you turn up with their product, hand full of hot little > >>dollars, and they say "No, thank you"? Sounds to me like they have both > >>little business sense and rather too much repair work. It also makes me > >>wonder even more about the durability of digicams. > > > > > > Two points. One, Nikon was doing this long before digital cameras came > > out, so it's not a digital issue specifically. Two, Nikon Canada's > > primary business is importing and selling cameras, not doing repairs. > > They offer repairs as a courtesy, often for little above their cost, to > > people who have purchased their cameras. They are not primarily a repair > > shop, and, while it would be nice if they serviced any Nikon brought to > > them, I can't really fault them for refusing to work on cameras that > > weren't purchased from them. > > > > In way of a comparison, I work at a reasonably small, family-owned camera > > store where the salespeople (well, most of them, anyway <g>) have a fair > > amount of knowledge about cameras and photography. I hate people who buy > > cameras from places like Costco or Best Buy to save a few bucks (without > > checking to see if we'd match prices), and then come into our store and > > expect me to spend an hour showing them how to use their camera. If you > > want service, buy from the company you plan on bringing the camera back to > > for servicing. > > > > chris > > > > > > -- > graywolf > http://graywolfphoto.com > > "You might as well accept people as they are, > you are not going to be able to change them anyway." > >
