It happened to my 1986 Ford Escort. The paint began to chip and flake soon after I bought it. I fought with them and fought with them. About 2 months after I got rid of the car I received a letter saying that color paint was defective and the courts had ordered them to repaint those now 4 year old cars for free. Interestingly, I had met a BASF paint engineer who told me (and also told me that he could not testify because he liked his job) that the reason for the problem was Ford was spraying the clearcoat at 20 mils, when it was specified by BASF at 50. Seems it saved Ford about $35 per car. Wonder what it cost to respray those cars. Warning: MBA's at work <GRIN>.
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frank theriault wrote:
Well, the auto makers deny that they exist, and call them "goodwill gestures", or something to that effect. But, some parts in some vehicles are prone to early failure. If it happens often enough to a particular part, in enough vehicles, the automaker can sometimes be persuaded to provide a new part, and/or cover some of the labour for installation of said parts. This occurs even though the auto or the particular part is past the "official" warranty period.
The companies don't release "secret warranty" lists like they do recall lists, but if you squawk loud enough, they'll often relent.
-- graywolf http://graywolfphoto.com
"You might as well accept people as they are, you are not going to be able to change them anyway."
