<rant> rant snipped </rant>
Attila, I have exactly the same problem. Normally, I think the film passes several machines or modules of single machine on its way. So by now I ask the lab just to process the film and nothing more. This way, I get minimal interference from the lab. The rest - scanning, processing and eventually preparing for print I do at home. Now, when I give CD to the lab guy to have it printed, at least they cannot damage the film.
This is actually one of the biggest advantages of digital photography for amateurs - lab does not get in a way. It is still a little too expensive but that will change.
Let the light be with you...
Boris
