So the other day, in my quest for large prints at a reasonable price, I
walked into the "Ultra" Ritz down the street from where I work.  They
advertised poster sized printing on-site.  I told them I had a digital file
on a CF card that I'd like printed 20x30 (inches) "no problem", they said.
"we'll just need to print a 4x6 so we can scan it and then print it on our
wiz-bang printer."

WHAT!  stupid people....

so I used mpix.com and got fantastic results.  Check it out, Wendy, they do
"gift" items too.

Christian

----- Original Message ----- 
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, May 14, 2004 11:51 AM
Subject: Ever had one of those days......


> ...... where you wonder if you are actually speaking the same language as
> the local minilab operators?
>
> I called at my local Blacks store to pick up some "gift" items, a mousemat
> and a t-shirts, which I had ordered.
> I had dropped off a digital file, sized to the aspect ratio of the
mousemat
> (approx 5:4) and of sufficient resolution to print at 8x10. The t-shirt
uses
> the same ratio.
> I glanced at the t-shirt, in its packet, and thought "the quality of that
> picture doesn't look too good" and made a mental not to bother ordering
t-shirts
> again. Then the girl opened up the package with the mousemat to show me
how
> it looked. Same impression. Then I looked again. The top and bottom of the
> image had been cut off and there was a part of the mat where there was no
> transfer (top and bottom, of course!). I pointed this out and noticed that
> the same cropping had occured on the t-shirt. Oh yes, she replied. That's
> how the 4x6 we printed turned out. It wouldn't fit on the paper, so we had
> to crop it.  4x6? I queried. Why did you print a 4x6? What do they do with
> it?
> Oh, they scan it  to put on the t-shirt, she says.
>
> Can anyone see where this is leading?
>
> I provide a nice big  digital file. They print it nice and small at an
aspect
> ratio which no longer fits on the item I'm ordering. The place which puts
> the design on the "thing" then scans said print and ~enlarges it~ back to
> the size it originally was but with a bit missing and at much diminished
> quality.
>
> Then they wonder why I refuse the goods and also refuse to pay for the two
> 4x6s I didn't ask for which they printed !!
> I also tried, in vain, to explain that if in future they wish to print a
> 4x6 then they should at least print it so that the height is 4" and leave
> white space at the left and right as the image is going to be transferred
> to an item with a white background. I couldn't make her understand this
concept
> at all. <sigh>
>
> Sorry about the rant. Just felt I had to get it off my chest and I knew
you'd
> all understand <g>
>
> Wendy
>
>

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