Re: Over to the Dark side.. ist D vs 20D brief comparison

[Paul Stenquist]

My first *istD didn't work, and B&H replaced it with a new camera, no 
questions asked. However, they did require that it be returned in the 
original box Pentax with all the packing material.
On Nov 10, 2004, at 10:55 PM, William Robb wrote:

----- Original Message ----- From: "Ryan Lee"
Subject: Re: Over to the Dark side.. ist D vs 20D brief comparison

Or perhaps because CR Kennedy had one of my ist D's for a month, 7 
days
after I bought it,
That's amazing.
In Canada, the customer would make a case to the seller that the 
product sold was not suited to the purpose for which is was sold, and 
after a bit of bitching and whining, would get a new camera.
The distributor would reimburse the seller with new stock in trade for 
the defective, and life would go on, with everyone happy.

One has a right, when one buys something, to have it work for a 
reasonable amount of time, or have it replaced or refunded.

William Robb