Reliability, speed, honesty, yes. Friendliness, no.
NYC is a very fast paced place, the mailorder stores there are very busy, and the sales people are on commission. They are not interested in conversation, but if you know what you want and just call in to order it there is usually no problem with B&H, Adorama, or other Manhatten stores.
Any of the stores operating out of Brooklyn however are proabably rip-off artists (and unfortunately they are most of the ones advertising in Popular Photo, Shutterbug, etc with incrediable prices. Strangely enough Brooklyn Camera itself seems to be an exception to that rule; I have never had a problem with them and they have great prices on used stuff.
graywolf http://www.graywolfphoto.com "Idiot Proof" <==> "Expert Proof" -----------------------------------
Peter Smekal wrote:
Hi all, just wanted to hear your opinion about B&H. Is their service comparable with KEH's (which I think is very, very good when it comes to reliability, speed, friendlyness and the like)? Peter, Sweden

