You are correct. I have gone to giving a positive with only an "OK" comment for deals which should really be neutral. I don't consider that bad feedback, but it is certainly the minimum acceptable.
To me the best is "There were problems, but they were corrected 100% satisfactorily". Because it isn't the "No problem" deals you have to worry about when buying, it is the "Will the guy make it right?" deals. Anyone can make a mistake, but it takes a real decent person to admit they had and make it right. Of course if there are more than a couple of those, they show a pattern of trying to beat the buyer.
The old "The customer is always right" is the best business model. That does not mean he is alwasy correct. That however does mean he always gets what he wants, or he gets his money back. I am glad to hear you obviously subscribe to that model.
graywolf http://www.graywolfphoto.com "Idiot Proof" <==> "Expert Proof" -----------------------------------
Don Sanderson wrote:
Over 4 years I've accumulated 605 positives out of 605. My Secret? It's easy, put your buyer/seller's butt squarely in front of your face, pucker up, and ........ Well, you can guess the rest.
Actualy eekBay feedback works but you have to *read* them, and check the source. An "OK Sale" is a VERY BAD feedback, a "Better than expected, prompt shipping, great packing" is a FANTASTIC one! The very best one of all? "I'll be back!"
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