I wish I had done the same after finding out that the
A20mm f/2.8 lens that I bought from KEH was missing
the small metal ball on the lens mount.  Probably
could have had it fixed.  A lesson learned from me -
always ask next time.  You never know.

Anyway, that was a good buy there Michael.  I saw that
lens posted on a Friday I think and then not soon
afterwards it was gone.  Congrats!


Francis M. Alviar

------------------------------

Date: Tue, 24 May 2005 19:13:46 -0400
From: Mark Roberts <[EMAIL PROTECTED]>
To: [email protected]
Subject: Re: F 17-28 problem
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 8bit

Michael Bergstrom <[EMAIL PROTECTED]>
wrote:

>I don't suppose KEH will take my word for it that
it's partially 
broken
>and return $100 or so.  I'll just have to write them
and see what
>they're willing to do for me.

True story: A few years ago I bought a Pentax
FA*80-200/2.8 from KEH. 
It
was listed as being in Bargain condition. When I
received it I found, 
as
I expected, that the condition was much better than
one would normally
expect from "bargain" condition. One small
disappointment was finding a
slightly dented filter ring. Not a big deal - I've
purchased Bargain
condition lenses from KEH in the past and had dented
filter rings, but 
I
was a little disappointed that they hadn't mentioned
it in their
description of this lens. I related all this in a post
to the PDML and
*within half an hour* I received a phone call from KEH
with an apology!
(There was a KEH employee on the list.) And they
refunded $50.00 on my
credit card. 
This was all without my even *asking* for a refund,
much less proving
that there was anything really wrong with the lens.

Phone 'em up.

-- 
Mark Roberts
Photography and writing
www.robertstech.com

------------------------------


                
__________________________________ 
Do you Yahoo!? 
Yahoo! Small Business - Try our new Resources site
http://smallbusiness.yahoo.com/resources/

Reply via email to