----- Original Message ----- From: "Rob Studdert" <[EMAIL PROTECTED]>
Banks have such a bad standing here that some of them run courses for their employees in order to coach them on how to appropriately reply to taunts and other negative comments when discussion turns to their employer in a social
environment, I wonder if AOL have a similar strategy for their employees
(Christian?)

Honestly couldn't tell you. I'm not in the customer support/relations part of the company. Can you read the text portion of your email? good. My job is done. :-)

Christian

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