Don Sanderson wrote: > > Marnie, I've made a PDF of this. > Just waiting for Ann to let me know how to get it to her. > > Don > > And it is a good thing you did, Don.... Lurker man just wrote that he never received the CD - it was mailed on Dec 14 and I had put (thank goodness ) delivery confirm slip on it - all the tracking said was 'accepted" at my post office.
So I call the local number and get the 800 number.. then I get a customer service agent after a zillion choices of recordings and all I want is to talk to someone at mY post office - where it is like CHeers, everyone knows my name.... She finally gives me a direct line after having told me all the stuff I already told her and then has the chutzpah to, in a gooey sweet voice, "Before you go, could I ask you to tell us how saistfied you were with the response .. blah blah and then reads off the 5 point scale! all I said was 'You gotta be kidding - good bye" and I can hear her still talking as a put down the receiver. So Don, your PDF file is definitely gonna be the best one :) ann
