From: David Mann <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: Customer Service (was post office woes (was AnnSan's photo
calendar))
Date: Thu, 22 Dec 2005 17:47:12 +1300
On Dec 22, 2005, at 4:02 PM, Tom C wrote:
I was afraid you were calling me that... I work with SAP software... have
plenty of SAP logo shirts... when I see people chuckling in the airport
looking in my direction, I think (hope) I know why...
At my last job we used Oracle and we thought that was diabolical. Then a
few of our people were given access to the SAP system used in our China
office. The interface was English but it might as well have been in
Chinese as it was so difficult to use.
Part of my job was to compare data exported from both systems. Each
system was structured differently and I ended up having to do it all by
hand. Now I'm reminiscing about the days before computers supposedly
started making our lives easier.
- Dave
Eventually one sees a kind of logic to the whole thing (SAP). But it is
riddled with bugs and often works inconsistently between screens that are
sequential in a flow. When I was newer with it I was stuck for hours
sometimes because prior screens close with a SAVE and the next screen in a
sequence requires the ENTER key (or green checkmark icon) be pressed before
a SAVE. And the software gives no indication of why nothing is happening.
After eight years I can usually figure things out. It is atrociously
documented and what's there is like swiss-cheese content-wise.
It pays though.
Tom C.
