On 4 Feb 2006 at 19:41, Boris Liberman wrote:

> A question to you... Recently I bumped into odd kind of problem. I 
> submitted b/w RGB JPGs (30x40 cm at 300 dpi) for print to a supposedly 
> pro lab in Tel Aviv... They complained that it should've been 400 dpi... 
> So they said they'd up-res for me... I agreed somewhat reluctantly.
> 
> Then the prints came out bluish. Reluctantly they agreed that this was 
> their fault... So I asked them what could I do.. And they told me this: 
> they have two machines (one I know to be Fuji Frontier, the other is 
> unknown to me)... The bigger one is somewhat more stupid... The smaller 
> one (print size up to 25x38 cm) can be forced to proper black and 
> white... So I had to redo my files and they came out smaller yet 
> beautifully toned.
> 
> A question - am I going to have to live in smaller print size world 
> forever? They do publish some kind of color profile on their web site... 
> Unfortunately all the instructions are in Hebrew and beyond my ability 
> to read...
> 
> Any help would be appreciated.

Regardless of the language barrier the lab staff appear to be incompetent, baby 
them to get what you want. In other words up-rez the file yourself (though 
their equipment should be able to handle it), make sure that you set the image 
resolution as they required and save the file as sRGB.


Rob Studdert
HURSTVILLE AUSTRALIA
Tel +61-2-9554-4110
UTC(GMT)  +10 Hours
[EMAIL PROTECTED]
http://members.ozemail.com.au/~distudio/publications/
Pentax user since 1986, PDMLer since 1998

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