On Sep 20, 2006, at 2:47 PM, [EMAIL PROTECTED] wrote:

> Yes, I had buyer complain once that a china cup and saucer I sent  
> her were
> chipped (Mom had a bunch around to sell). I said it didn't have a  
> chip when I
> sent it, it must have gotten chipped in the mailing, please send it  
> back and I
> would refund her money. She didn't want that, she wanted a price  
> reduction. So
> I asked her to send me a picture by mail or email then I would  
> reduce the
> price once I saw the chip. Or just send it back for a full refund.

Not too long ago I sold a Pentax 645 body on eBay.  The buyer was in  
Germany.  He insisted that I ship it by surface mail and not insure  
it, and said he would accept responsibility.  OK, so I shipped it  
just as he asked.  Once it got there, he sent me a note with some  
photos showing that it was badly damaged. It was in perfect condition  
when shipped.  He said he wanted a partial refund.  I was astonished,  
to say the least.

Yesterday I got a PayPal payment for an auction that closed over a  
month ago. My auctions all say that payment must be received in seven  
days or I will relist the item.  When payment didn't come, I relisted  
and sold the item, and was paid the same day.  I expect I will have a  
hassle with this guy who waited a month to pay.

Bob

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