On Fri, 13 Oct 2006 18:16:41 +0100, Tom C <[EMAIL PROTECTED]> wrote: > Keep calling back until you get someone to listen. > > Never take a "NO" answer from someone that doesn't have the authority to > say > "YES".
Sound advice! John > Tom C. > > > > > > > > ----Original Message Follows---- > From: "Walter Hamler" <[EMAIL PROTECTED]> > Reply-To: Pentax-Discuss Mail List <[email protected]> > To: <[email protected]> > Subject: Re: Cancelled my K10D order > Date: Fri, 13 Oct 2006 13:11:07 -0400 > > Yes, Ritz furnished me with supporting documentation as to the actual > date > of purchase. I even got delivery info from UPS and my CC Bank. Everything > was done properly, but they have dug in their heels and are refusing to > acknowledge that the additional info has any bearing on the matter. > Agreed that the Rebate Program is run by a third party, but the info is > all > on the Pentax web site. I did call Pentax Customer Service and basically > they pushed me off to the Rebate Company and said "it was out of their > hands". In other words, Tough S.....! > And, yes, Bill, I am "cutting off my nose.....", but maybe someone in > Pentax > will read or hear about my, and maybe others, who have similar stories, > and > will take note. I rather doubt it, but at the moment it is all that I > can do > unfortunately! > I was even going to write a letter of complaint to Pentax Corporate, > along > with all the documentation, but I have come to the unfortunate conclusion > that it would probably never get to the people who may give a darn, and > would end up circular filed way too soon. > > Walt > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > > > -- Using Opera's revolutionary e-mail client: http://www.opera.com/m2/ -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
