On Sun, Oct 22, 2006 at 09:47:36AM -0600, William Robb wrote: > > ----- Original Message ----- > From: "Paul Stenquist" > Subject: Re: The JCO survey > > > > Look at the JD Power numbers. Toyota and Honda are leaders in quality, > > but GM is close to the top these days as is Ford. All of the US > > carmakers outperform the Europeans. It's not opinion. It's fact. > > JD Powers is at best an opinion survey.
Indeed. It counts the number of complaints and repairs. When I take my BMW into the shop because the dealer-supplied plastic license frame surround broke because their sales droid screwed it on too tight that counts as one problem, just as it did when I took my Mustang in to have the catalytic converters replaced. People will complain about things that don't match the expected quality of the vehicle. Things that would be ignored on a Yugo will be cause to return a Ferrari to the dealership for repair. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
